Information on the processing of personal data and cookies on Snam’s Websites
  • 1. Why this notice?
  • This statement is provided pursuant to EU Regulation 679/2016 ("GDPR"), to those who interact in general with Snam's websites.

    The presence of this statement in the footer of the web page ensures that the user is on the web pages of Snam.

    This privacy statement applies only to the sites of Snam and not to other websites accessed by users via links.

  • 2. Types of personal data treated
  • Snam, as data controller, announces that following the inclusion of their information on Snam's websites or through authentication for Snam web services, data regarding persons identified or identifiable may be processed.

    • 2.1 Cookies
      • 2.1.1 Purpose of using cookies
      • Snam's websites use certain cookies to make its services simple to use and to allow users to enjoy efficiently the web pages of Snam. The cookies are also for improving the service provided to the users, making it more effective and/or enabling certain functions.

      • 2.1.2 Cookies used
      • Snam's websites use cookies to track browsing on the pages of the websites anonymously and for statistical purposes. In particular, cookies are used to allow technical users to exploit the services requested through our websites. Without these cookies, it would not be possible to provide the requested services. For example, technical cookies may also be used for remembering eventual activities carried out by users in case they return to the previous page of a session. Technical cookies are also used to collect information, in aggregate, on the number of users and the ways they visit the websites themselves.

        Snam websites use the service offered by Adobe to carry out statistical analyzes relating to the use of websites. In particular, they will be used to trace and examine the use of the websites, compile reports on the activities of the sites for use by the operators of the sites themselves and provide other services relating to the activities of the websites, the connection methods (mobile, PC, browser used etc.) and how to search and reach the pages of the portals. The information obtained from cookies is stored on Adobe's servers. By using the Snam websites, you consent to the processing of your data by Adobe for the methods and purposes indicated above. You can view Adobe's privacy policy at the following link:

      • 2.1.3 Third-party websites and services
      • Snam's websites may contain links to other websites that have their own privacy policy.

        Snam may not be held liable for the data processing carried out by these sites.

      • 2.1.4 How to disable cookies
      • • To disable all cookies

        You can refuse consent to the use of cookies by selecting the appropriate settings on your browser: unauthenticated use of Snam’s websites will in any case be possible and all of its features available.

        The following section provides links that explain how to disable cookies for the most popular browsers (for other browsers, we suggest looking for the option in the help section of the software).

        Internet Explorer :

        Google Chrome :

        Mozilla Firefox :

        Opera :

        Apple Safari :

        • To disable solely Google Analytics cookies

        It is possible to disable Google Analytics cookies by using the opt-out plug-in provided by Google for the main browsers. In this way it will also be possible to use the online services of the Snam websites.

        • To delete cookies already stored on the terminal

        Even if the permission to use third-party cookies is revoked, before such revocation, the cookies may have been stored on the user's terminal. For technical reasons it is not possible to delete these cookies; however, the user's browser allows them to be deleted in the privacy settings. The options in the browser in fact contain the option "Clear browsing data" that can be used to delete cookies, site data and plug-ins.

    • 2.2 Telematic traffic data
    • During their normal operation, the computer systems and software procedures used to operate the websites acquire some personal data whose transmission is implicit in the use of Internet communication protocols or which are used to improve the quality of the service offered.

      This information is not collected in order to be associated with identified people, but it could, by its nature, allow the users to be identified through processing and associations.

      This category of data includes IP addresses or domain names of computers used by persons who connect to the sites, the URI (Uniform Resource Identifier) of requested resources, the time of request, the method used to submit the request to the server, the size of the file received in reply, the numerical code indicating the status of the reply given by the server (successful, error, etc.) and other parameters regarding the operating system and computer environment of the user.

      These data are used only to obtain anonymous statistical information on the use of the sites and to check that the computer systems are working correctly. The data could also be used to ascertain liability in the event of hypothetical IT offences or if damage occurs to Snam or third parties.

  • 3. Data Controller of the Processing
  • The Controller of the Processing of the data referred to here in is Snam, with registered office at Piazza Santa Barbara 7, 20097 San Donato Milanese (MI).

    The personal data collected will be processed exclusively for purposes connected to the activities of Snam's websites and the services offered.

    The legal basis of the processing is the consent to the provision of data that in this case is necessary to use the various services.

    Snam reserves itself the right to cancel registration and to interrupt the provision of services in the event the data obtained prove to be false.

    The personal data may be disclosed solely to associates/subsidiaries or to public or private entities for the fulfilment of obligations under law.

    The data processing regarding the services of Snam's sites takes place at the office in San Donato Milanese and is dealt with solely by employees or third parties whose liability is envisaged under contract with privacy clauses, for occasional maintenance operations and for activities necessary to perform specifically requested services.

    During their normal operation, the computer systems and software used to operate this site save some personal data whose transmission is implicit in the use of Internet communication protocols. These data are used solely to obtain statistical information on the use of the sites and to check their correct operation.

    The optional, explicit and voluntary sending of electronic mail to the sites and to the addresses indicated on this website entails the subsequent acquisition of the sender's address, which is necessary to respond to requests, as well as any other personal data included in the message.

  • 4. Legal basis of the processing and non-obligatory nature of data provision
  • Apart from what is specified for cookies and browsing data, the user is free to provide personal data contained in the forms on Snam's sites or in any case indicated on the occasion of contacts with Snam to request the sending of informative material or other communications or to access specific services. The absence of this data may make it impossible to fulfil the request.

  • 5. Processing method and policy on the retention of personal data
  • Personal data are processed exclusively for aims connected with the activities of the websites, using automated tools only for the time strictly required to achieve the purpose for which they were collected and in any case until the interested party declares to revoke the consent given. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorised access.

  • 6. Rights of the parties concerned
  • Pursuant to articles 15-22 of the GDPR, the person to whom the personal data refer, is entitled :

    to receive confirmation of the existence or otherwise of his/her personal data, even if they are not yet recorded, and to their communication in an intelligible form.

    to be informed of:

    a) the source of the personal data;

    b) the processing purposes and methods;

    c) the logic applied when data are processed using electronic equipment;

    d) the identity of the data controller, data processors and designated representative pursuant to Article 5(2);

    e) the parties or categories of parties to whom the personal data may be communicated, or who may learn about them as appointed representatives in the territory of the State, as managers or other persons appointed for specific tasks.

    to obtain:

    a) the updating, rectification or, where he/she wishes, the integration of the data;

    b) the cancellation, anonymisation, or blocking of data processed unlawfully, including data that does not need to be retained for the purposes for which it was collected or subsequently processed;

    c) certification that the activities mentioned in (a) and (b), including their content, have been notified to those to whom the data was disclosed, unless this requirement proves impossible or implies manifestly disproportionate measures with respect to the protected right.

    d) data portability: the right to receive personal data in a structured, commonly used and automatically readable format, and to transmit such data to another data controller, only for cases where the processing is based on consent and for only data processed by electronic means. To oppose, in whole or in part:

    a) for legitimate reasons, to the processing of his/her personal data, even if it is pertinent for collection purposes

    b) to the processing of his/her personal data for the purpose of sending advertising materials or for carrying out market researches or promotional communications.

    For the purposes of this Article, you are entitled to request the cancellation, transformation into an anonymous form or blocking of data processed in violation of the law and, in any case, to object, for legitimate reasons, to their processing.

    Lastly, we remind you that as an interested party you can revoke the consent given at any time, without prejudice to the lawfulness of the processing carried out before the revocation.

    Such requests should be addressed:

    - by e-mail, to the following address: